CRM & Marketing

Know Every Guest
by Name

Build lasting relationships with intelligent guest profiles, segmentation, and automated marketing.

dashboard.dynabite.com/crm
Guest Profiles
All
VIP
At-Risk
Name
Visits
Total Spend
Segment
Last Visit
Alexandra M.
24
$3,840
VIP
2 days ago
James Thompson
11
$1,210
Loyal
1 week ago
Sarah Chen
6
$720
Regular
2 weeks ago
Marcus Webb
1
$85
New
Yesterday
Priya Nair
8
$640
At-Risk
6 weeks ago
A
Alexandra M.
VIP
Total Visits24
Total Spend$3,840
Avg. Party Size3
Fav. DishTruffle Risotto
Send Campaign
WhatsApp Message
Notes
Prefers window table. Allergic to shellfish. Anniversary in March.

Guest Profiles

Every visit, order, preference, and special occasion is automatically captured and stored. Build rich profiles without any manual data entry — Dynabite does it for you in the background.

A
Alexandra M.
VIP
12
Visits
4.8★
Rating
$1.8K
Spent
Spend trend

Smart Segments

Dynabite automatically categorizes guests into VIP, Loyal, Regular, New, and At-Risk segments based on visit frequency and spending. Know exactly who needs attention and who deserves a reward.

Guest Segments
VIP
48 guests
Loyal
124 guests
Regular
287 guests
New
63 guests
At-Risk
31 guests

WhatsApp Campaigns

Send personalized offers, birthday wishes, and win-back messages directly via WhatsApp — where guests actually read messages. Campaigns are targeted by segment so the right guest gets the right offer.

E
Ember & Oak

Your table is ready!
See you at 7:30 PM

7:28 PM ✓✓

On my way!

7:29 PM ✓✓
Type a message

Visit Analytics

See spending patterns, favorite dishes, visit frequency, and lifetime value per guest. Understand what drives your best customers and replicate that experience for everyone who walks through your door.

Visit Analytics
Last 7 days
↑ 24%
M
T
W
T
F
S
S
437
Total visits
$68
Avg spend
3.2
Party size
500+
Restaurants on Dynabite
3.8x
Higher retention with CRM
41%
Return visit rate average
$380
Average VIP annual spend

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Know every guest by name

Join 500+ restaurants building lasting guest relationships with Dynabite CRM.

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