Guest Feedback

Feedback
Surveys

NPS scoring, custom questions, and trend dashboards that turn every guest opinion into a growth lever.

dashboard.dynabite.com/feedback
Net Promoter Score
8.2
0510
68%
Promoters
21%
Passives
11%
Detractors
Recent Responses5 new
Sarah K.9/10
Amazing food, will definitely return!
Mohammed A.7/10
Good experience, service was a bit slow.
Emily R.10/10
Absolutely perfect evening.
By Category
Food Quality9.1
Service8.4
Ambiance7.9
Value7.6
156
Responses
73%
Response Rate

NPS Scoring

Capture Net Promoter Scores automatically after every visit. Instantly see who are your promoters, passives, and detractors — and act before a bad experience goes viral.

NPS Score — This Month
8.2
out of 10
1
2
3
4
5
6
7
8
9
10
+0.4 vs last month

Custom Survey Questions

Build tailored post-visit surveys with star ratings, scales, and open-text fields. Target specific aspects — food, service, ambiance, value — and collect actionable data.

Custom Survey
How was the food?
Service rating?
Leave a comment

Trend Dashboards

Watch your scores evolve week over week. Spot dips before they become patterns and celebrate improvements as they happen. Filter by date range, section, or staff member.

NPS Trend — 7 Weeks
W1W2W3W4W5W6W7

4 Feedback Categories

Break down guest satisfaction into Food Quality, Service, Ambiance, and Value. Know exactly which pillar needs attention and assign ownership to the right team.

Category Scores
Food Quality9.1
Service8.4
Ambiance7.9
Value7.6
8.2
Average NPS score
156
Responses collected
4
Feedback categories
73%
Response rate

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loyal guests

Join 500+ restaurants using Dynabite to collect, understand, and act on guest feedback.

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