Reservations

Reservations is where every booking — phone-in, online, or walk-in conversion — lands. The page is a split view: a live floor plan on the left and tonight's booking list on the right. You'll drag a guest onto the table they're seated at, and the system handles the rest (status changes, dwell-time tracking, post-visit email).

How to use it

1. 1

   Drop your tables on the floor plan

   Open Settings → Floor Plan the first time and drag rectangles onto the canvas — one per real table. Set a name (T1, Bar 3, Patio) and a seat count. Floor plan changes flow through to the booking grid, the KDS, and the QR order pages instantly.
2. 2

   Turn on online bookings

   Toggle Online bookings on the Reservations page header. Diners land on your public restaurant page, pick a date, time, and party size, and the booking appears here in real time. SMS/email confirmation goes out automatically (you can edit the templates under Settings → Notifications).
3. 3

   Drag guests onto tables when they arrive

   When a party walks in, drag their card from the right-hand list onto a table on the floor plan. The table flips to Seated (orange) and dwell-time starts counting. Tap the table again to clear it when they pay.
4. 4

   Watch capacity in real time

   The cover-count chip up top shows tonight's total covers vs. your tier's monthly cap. On Free / Starter you'll see a warning when you're 80% through the month — Growth and Pro are uncapped.